Posted September 1st, 2023

The User-Friendly, Affordable, and Fast Online Money Transfer Platform to Send Money from Dubai to Kenya

Many challenges arise when sending money from Dubai to Kenya. However, online money transfers can provide a reliable and cost-effective solution.
Business FX

Many Kenyans and others with connections to Kenya in Dubai often ask themselves: what’s the best way to send money from Dubai to Kenya? Whether supporting family back home, contributing to a charitable cause, or conducting business, finding a reliable and affordable method for international money transfers is essential.

In February 2023, the Central Bank of Kenya (CBK) reported that inward remittances totaled $300 million, thanks largely to the money expats send home from around the world to support their families, boosting the Kenyan economy. Kenyan expats in Dubai are no exception.

However, getting money to Kenya can be a hassle. If you have ever sent money from Dubai to Kenya, you may have experienced some of the following challenges:

  • High transaction fees and exchange rate fluctuations
  • Limited options for money transfer services
  • Complex regulatory requirements
  • Security concerns and lack of transparency
  • Delays in processing time

We understand the difficulties that can arise when making a money transfer to Kenya from Dubai.

So, we have compiled all the essential information you may need in this comprehensive guide. We will cover the following topics:

  1. Dos and Don'ts of sending money from Dubai to Kenya
  2. The advantages of using Hubpay to send money online from Dubai to Kenya
  3. How to send money from Dubai to Kenya using Hubpay: Step-by-step guide

[If you're looking for a convenient, low-cost, trusted, and easy way to send money to Kenya from the UAE, download Hubpay. It provides cost-efficient and easy international money transfers with multiple add-on services such as bill payments and airtime recharge. You can join for free on Apple and Google Play.]

1. Dos and Don'ts of sending money from Dubai to Kenya

When sending money from Dubai to Kenya, it's important to consider certain issues to ensure a smooth money transfer experience.

What to do when sending money from Dubai to Kenya

Research money transfer methods

The first thing to do is to check the differences between available money transfer methods: banks, exchange houses, wire transfers, and online platforms. Each has its advantages and disadvantages. Choose the cheapest way that fulfills your money transfer requirements.

Once you decide on a method, research the various providers that offer that method and choose a reliable one.

For example, if you choose an online transfer method, Hubpay is an option to consider.

Check the money transfer details

Before moving forward with a service provider, it's important to inquire about the money transfer details, including fees, exchange rates, and processing speed.

Confirm the recipient's information

A common error in international money transfers is incorrect payment information that can be the fault of the sender or recipient. Input errors can result in significant delays and may cause the entire transfer to be rejected at some point.

Review the exchange rates

The exchange rate is one of the most important factors. While some money transfer providers set their own prices, others adhere to the interbank rate.

Keep track of the transaction

Monitoring the transaction and ensuring to receive a transfer confirmation is important. This can help to clear up any ambiguities or problems with the money transfer company.

What not to do when sending money from Dubai to Kenya

Don't ignore the fees

To ensure that the total amount received by the recipient is not substantially impacted, it is important not to overlook the fees associated with money transfer services.

Don't send money to unknown people

Avoid sending money to unknown individuals or businesses to reduce the risk of fraud or scams. It is crucial to only send money to reliable people or companies.

Don't ignore security measures

Use secure payment options and refrain from disclosing private or financial information to unauthorized individuals. Secure payment options can safeguard your money and private information.

Don't ignore the terms and conditions

Read the terms and conditions of the money transfer service to avoid unpleasant surprises or issues with the transfer. This way, you can ensure you know of any costs or limitations associated with the transfer.

2. The advantages of using Hubpay to send money online from Dubai to Kenya

Hubpay is a popular online money transfer service that allows users to send money from Dubai to Kenya easily and securely in addition to other financial services. There are several advantages of using Hubpay for online money transfers:

  • Convenience: Users can initiate transfers from the comfort of their homes or offices using a computer or mobile device.
  • Speed: Hubpay processes money transfers quickly. Users can determine how much time remittances take from the Hubpay mobile app based on the destination country.
  • Cost-effective: Hubpay offers competitive exchange rates and lower transaction fees than traditional money transfer methods.
  • Security: Hubpay employs robust security measures to protect users' money and data.
  • Flexibility: Hubpay offers various transaction methods, including bank transfer and mobile wallet transfer, giving users flexibility in choosing the most convenient method for their recipients in Kenya.
  • User-friendly interface: Hubpay is designed to be user-friendly, even for users who may not be familiar with online money transfer services.
  • Reliable customer support: Hubpay provides reliable customer support to assist users with any questions, concerns, or issues they may encounter during the money transfer process
  • Wide coverage: Hubpay supports sending money transfers to 40+ countries, including the United Kingdom, Canada, Pakistan, the Philippines, and others.

3. How to send money from Dubai to Kenya using Hubpay: step-by-step guide

1. Download the Hubpay app

The Hubpay app is available for IOS and Android devices. Download it from the corresponding App Store for free.

2. Create an account

Open the Hubpay app and click “Create a new account.” Users will have to input their basic information and mobile number.


As per the UAE’s know-your-customer (KYC) requirements, Hubpay will request to confirm the user’s identity by scanning an Emirates ID.

Emirates id

3. Secure the account

Hubpay offers tight security measures to ensure the safety of users’ financial and private information. Users can choose to receive a one-time password (OTP) via a text message whenever they attempt to access their accounts.


Alternatively, users can activate the biometric authentication feature and save a picture of their face to log in quickly and securely.


4. Link to a bank account

Once the Hubpay account is set up and secured, it’s time to connect it to a bank account.

Log in to the Hubpay account. On the homepage, click “Add Money” and a new pop-up tab labeled “Link Your Bank Account” will appear.

Link to bank

In the “Link your bank account” tab, click “Get started.”

Gett startedd

Once users click “Get started,” a new tab appears; click” Set up Payments.”


Next, users can select their bank from a list of available banks and enter their account details, like the account number and other necessary information. Users only need to link their Hubpay account to their bank account only once, and the connection remains active for the future.

Select bankk

5. Top up your mobile wallet

  • Click on the “+” symbol in the app’s top right corner.
  • Enter the desired amount of money.
  • Review and approve the payment amount, the money will instantly be added to the Hubpay mobile wallet.
Top up

6. Send money to Kenya

Once users select Kenya as a destination country, Hubpay will display the current foreign currency exchange rates (AED to KES). The homepage will also show the transfer fees clearly.

To send the money, click the blue “Send Money” button at the bottom of the homepage and enter the recipient’s bank account. After reviewing the transaction details, click “Confirm,” and the money will be instantly transferred to the recipient.

7. Additional features

The “Add-on Services” section at the bottom of the homepage offers additional payment options and extra features:

  • International mobile recharges: Users can recharge their phones and those of their loved ones in Kenya using the Hubpay app, saving them the hassle of sending money for mobile recharges.
  • International bill payments: Users can pay bills in the United Arab Emirates and for their families in Kenya through Hubpay.
  • Internal chat: Communicate with the recipient directly and in real-time using the chat feature in the Hubpay app.
  • Past transactions: View the status of past transactions, including estimated completion time, pending transactions, and completed transactions, using the “Transaction” tab on the homepage.

Don't rely on unreliable money transfer methods and overspend when sending money from the UAE to Kenya. Join the growing number of people using Hubpay for safe and cost-effective money transfers to their home country.

Sending money online is the future of the money transfer industry, and with just a few clicks, you can be a part of it.

[Do you want to enjoy instant money transfers? Download the Hubpay app for free on Apple or Google Play stores and start sending money to Kenya from Dubai affordably, quickly, and easily.]


  • Sending money online addresses many issues related to transferring money from Dubai to Kenya.
  • Sending international money transfers requires researching services, vendors, transfer details, and following up on the transaction
  • Hubpay offers a secure, fast, and cost-effective way to send money from Dubai to Kenya.
  • Hubpay offers a comprehensive set of payment options and additional services to facilitate money transfers